Public Areas
Objectives
** words related to public areas; ** and asking and answering questions related to the public areas of a hotel.Reading
As a luxury
Resorts associate, you need to learn to take care of appearance of the public
areas. You should make sure that the
decor in these areas is pleasant and that all areas of the hotel are cleaned
and maintained . The grounds outside
should be free of garbage, the trees should be trimmed, and the pots,
plants, and pathways should be clean. You will need to be able to direct guests
to the parking area, offices exits, entrances, elevators, lobby, and stairways.
Inside the resort,
you will make sure all surfaces are clean. This includes the carpet, baseboards, furniture, glass, and
mirrors. Check to make sure the lighting is working inside and outside the building. All the fire
extinguishers should be in the proper places. Make sure the tiles, vents, and wallpaper in the
restrooms, guestrooms,and hallways are not
damaged or dirty. The last important task is to make sure the locks are
activated after hours for the safety of the guests.
